Management Briefings

for executives who need to know now

Monday, April 30, 2001
Briefings
Activity based costing
Account management
Accounts receivable
Budgeting
Change management
CRM
Creativity
Facilitation
Forecasting
HRM
Knowledge mgt.
Negotiation
Program management
Project management
Purchasing
Supply chain mgt.
Strategic management
Strategy planning
Stress management
Time management
Account Management
Build lasting profitable relationships with your clients
Contents
  • Winning & Losing
  • Pareto applies to accounts
  • The account management process
  • The territory
  • The typical issues
  • Account selection
  • Value proposition
  • The typical issues you find in an account
  • Territory issues
  • Industry issues
  • Competition
  • Develop strategies
  • General preparation for accounts
  • Map the specific issues
  • Threshold for satisfaction
  • Account team alignment
  • Implementation - opportunities
  • Be aware of the sales process
  • The easy mistakes to make
  • Map the people, their roles and the issues
  • Territory management
  • The Sales Pipeline
  • How much do you need in the pipeline?
  • Potential diagnosis
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