- Project management or program management
- The program management function
- Example Project Structure
- Typical Project Management Role
- Critical Success Factors for Major Projects
- Program Director - role
- Critical Success Factors for Major Projects
- The Chief Architect - role
- Typical Issues & Problems
- Benefits of the Project
- Management Approach
- Project Environment
- Project Initiation - Trade craft
- Deliverable Definition
- Project Standards
- The Induction Pack
- Project Team Selection
- Recruitment Options
- Managing Third Parties
- Managing Suppliers
- Terms of Reference
- Relationship Management
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- Key Influencers Power & Politics
- Why do People Resist Change?
- Overcoming Organizational Resistance
- Change Control
- The Benefits of Change Control
- Change Control Process
- Who is Involved?
- Risk Management
- The Benefits of Risk Management
- Risk Analysis
- Dependency Management
- The Benefits of Dependency Management
- Dependency Process
- Quality Management
- Project Plans
- The Program Plan
- Quality Planning Through Architecture
- Assignment Standards
- Document Standards
- Deliverable/Process Tests
- Defect Analysis
- Quality Reviews
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