- Basics of strategic planning
- Today's Pressures and The Need for Planning
- Benefits of strategic planning
- What strategic planning delivers
- Benefits for the organization
- Benefits for information managers
- Cost of poor planning
- Secure Executive Commitment
- Define Functional Mission and Vision
- How to develop a vision statement:
- Develop the Strategic Plan
- External and internal customers.
- Establish critical customer requirements
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- Prioritize customer requirements and needs.
- Competition
- Customer requirements and the current mission statement
- Develop goals to satisfy customer requirements
- Develop Critical Success Factors (CSFs)
- Benchmarking and best practice analysis
- Benchmarks
- Financial Benchmarks
- Benchmarks
- Some steps in benchmarking/best business practice analysis
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